Job Description

Duties:

Scope : Complete practice build requests and maintenance work to back fill for Epic OpTime and Anesthesia teams. Collaborate with teams to create supportable solutions to practice requests.

Requirements :

-Require certification in Epic OpTime and Anesthesia

-Require experience building for operation support in OpTime and Anesthesia

-Preferred experience in usage of ServiceNow and Azure DevOps

-100% remote

-Worker/Supplier will need to provide equipment

Job Summary: Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications.

Job Responsibilities:

-Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle.

-Builds credibility and rapport with customers to understand their needs.

-Research requests to determine scope, size and impact.

-Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity. Validates solutions to ensure it satisfies the stated requirements.

-Maintains in-depth knowledge of existing systems and certification in the vended application.

-Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced.

-Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently.

-Works independently across multiple departments and divisions in order to accomplish goals.

-Creates test plans and evaluates current plans for improvement.

-Guides and advises less experienced business analysts and provides orientation and training for new employees.

-Maintains knowledge of current and emerging technologies that directly affect enterprise processes.

-Maintains awareness of overall enterprise architecture.

-May be required to provide 24/7 on-call support.



Education: Required Education:- Bachelor's Degree with four (4) years' experience.OR -Associate's degree with six (6) years' experience.

Required Certifications & Licensure:- Vendor application certification may be required, (certifications will be added to the Job details if required by Manager).



Schedule Notes: Scope: Complete practice build requests and maintenance work to back fill for Epic OpTime and Anesthesia teams. Collaborate with teams to create supportable solutions to practice requests. Requirements: -Require certification in Epic OpTime and Anesthesia -Require experience building for operation support in OpTime and Anesthesia -Preferred experience in usage of ServiceNow and Azure DevOps -100% remote -Worker/Supplier will need to provide equipment

Required Skills: EPIC,

Additional Skills: AZURE DEVOPS, SERVICENOW, DATA INTEGRITY, LIAISON, SYSTEMS ANALYSIS, TEST PLANS, MAINTENANCE,



Hours Per Day: 8.00

Hours Per Week: 40.00

Pay range: $100 to $112 per hour on W2.

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