Job Description

Hi,

Hope all is well,

Please find the job description given below and let me know your interest.

Position: ServiceNow Developer

Location: Onsite in NYC

Contract: 6+ Months Contract

Job Description:

Responsibilities:

• Analyzes, prioritizes, triages and resolves ServiceNow Support tickets and
• requests
• Designs and develops solutions for Service Catalog Items, general features,
• enhancements, bug fixes and module implementations
• Leads agile sprint defined development tasks to support release cycles
• Creates, handles, and executes quality assurance test plans for development
• work and platform upgrades
• Maintains and updates the Automated Test Framework to support system
• updates and release testing
• Provides general technical support to and educates / trains ServiceNow users
• Builds and maintains training materials and support guidelines
• Identifies process and system deficiencies and collaborates with ServiceNow
• developers on the recommended solution and improvement plans
• Identifies and reduces repetitive tasks through automation and training of Global Support team

Qualifications:

• 5+ years developing in ServiceNow
• Proven success developing within the ServiceNow application and customization
• using client scripts, Business Rules, UI policies etc.
• Solid grasp of ServiceNow core architecture, especially modules such as: Service Catalog, Change/Incident/Problem Management, CMDB, Knowledge
• Management, & Automated Test Framework
• Ability to build, administer and run Workflow Configuration
• Experience in requirements gathering and analysis, solution design, development task management, quality assurance and release methodologies
• Understanding of Web technologies like HTML, CSS, XML, JavaScript, REST API

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