Job Description

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Senior QA Performance Test Engineer job is responsible for the overall performance quality of systems and technology that are released into ETP’s production environment.  The scope of this role includes the comprehensive aspects of quality including Performance Testing Strategy and planning, design and development of automated scripts, execution of testing, analyzing results, and metrics reporting.  

In their role, the Senior QA Performance Test Engineer is responsible for ensuring systems meet business performance requirements (SLAs) and overall business objectives by tracking and reporting performance test results, performance metrics (response times, error rates, throughput, CPU and memory utilization, latency, and more), identified defects, as well as documenting observations and communicating issues to development staff to assist in their resolution.

Specialized Skills and Technologies

• 5+ years’ experience in Loadrunner, JMeter, NeoLoad, BlazeMeter, Dynatrace, Splunk, Performance Center, and other performance and monitoring testing tools. 
• Experience in Application Programming Interface (API) testing along with multi-system integrations
• Experience in SAP application testing
• Understanding of cloud technologies like Azure or AWS

Primary Responsibilities

• Write testing strategies, test scripts and conditions to ensure effective performance test coverage
• Execute performance, load, spike, stress, and stability/endurance testing
• Utilize data analytics to determine client usage characteristics and user flows
• Identify test data requirements and work with other teams as needed to create and maintain test data 
• Understanding CICD pipelines
• Coordinate and schedule testing programs with project and program teams 
• Reporting testing outcomes to project stakeholders  
• Assist in the implementation and maintenance of software testing tools 
• Lead QA projects and teams, become an expert in SGWS technology stack, business processes and data exchanges to help ensure proper test coverage and data integrity across all integration points 
• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently 
• Identify, recommend, and implement process improvement opportunities for SGWS quality assurance programs 
• Stay up to date on software application testing tools and QA best practices 
• Deliver quality and testing process training to IT staff and project teams 
• Providing coaching and development to Quality Assurance Analysts, mentor peers, and help them build capabilities
• Facilitate Quality Assurance training and education programs for the SGWS team 
• Coordinating the work of 3rd party Quality Assurance teams  
• Leading and directing offshore testing programs 
• Maintain a working knowledge of Quality Assurance leading practices and serve as a thought leader to the SGWS organization 
• Lead the implementation, build-out, or expansion of automated testing tools 
• Recommend opportunities to lower testing costs or improve quality through alternative staffing models (e.g., gig, offshore, 3rd party) 
• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently 
• Improve the efficiency of QA team, mitigate team conflicts and communication problems 
• Motivate team members to work collaboratively and effectively 
• Plan and document succession planning within scope of responsibility 

Preferred Qualifications

• Master’s degree (computer science, information systems, business administration or other industry related curriculum) or combination of education and equivalent experience \
• Experience with Mobile testing tools (Appium, BrowerStack)
• Working knowledge of relational database technologies and SQL
• Strong understanding of database architecture/concepts 
• Experience working in Agile environment (SAFe preferred), using DevOps and CD/CI methodology 
• SAFe Agile certified 
• Experience executing the regression and performance testing for packaged releases on a defined scheduled timeline coordinating the scheduling and resources 

Minimum Qualifications

• Bachelor’s Degree (computer science, information systems, business administration or other industry related curriculum) or combination of education and equivalent experience 
• Five (5)+  years serving as a Quality Assurance Performance Engineer
• Experience with designing and executing Performance Testing with large-scale platforms (SAP, Salesforce, JDA, etc.) 
• Demonstrated advanced command using JMeter, LoadRunner, NeoLoad and/or LoadComplete
• Experience with monitoring tools (Dynatrace, Performance Center, AppDynamics, JProfiler, Datadog, NinjaOne)
• Experience with data analytics tools (Google Analytics, Adobe Analytics, Open Web Analytics)
• Strong team player with willingness to collaborate 
• Strong analytical and problem-solving skills 
• Strong capability to execute tasks with quality 
• Proficient oral and written communication skills 
• Good time management skills (i.e. works efficiently) 
• Strong attention to detail 
• Strong decision-making skills 
• Experience working with automated testing tools
• Solid working knowledge of metrics and models in product quality engineering
• Comprehensive understanding of test methodologies and techniques
• Experience coordinating and scheduling testing teams 
• Expertise with software application test planning, execution and related testing tools 
• Experience working with testing teams that are located offshore 
• Experience working with third-party Quality Assurance teams 
• Ability to demonstrate Agile delivery values 

Agile Delivery Values

• Openness – Team and stakeholders agree to be open about all work and challenges 
• Commitment – Personally commit to achieving the goals of the team 
• Respect – Respect your team members to be capable and independent 
• Courage – You have courage to do the right thing and work on tough problems 
• Focus – Everyone focus on the work in the sprint and the goal of the scrum team.  Rise and fall as a team 

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.  Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

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