Job Description

About the Job:

Are you looking for a career that allows you to interact with the public while serving as vital support for a thriving company? You may be the ideal candidate for our open parking lot attendant position.

• Previous Parking Lot EXPERIENCE REQUIRED.

Parking Lot Location:

• Los Angeles, Hollywood 

You should be friendly and have outstanding customer service skills. You will work with other attendants to provide a secure and safe facility for guests under the direction of the facility manager. Bonuses and tips are a regular part of the job, allowing you to be rewarded for your superior service standards.

Job Responsibilities:

• Issue tickets to individuals entering the parking lot and collect parking fees from those leaving the facility.
• Greet and assist guests by directing them to the nearest open parking spots and helping them to exit vehicles and the parking facility when needed.
• Provide customer service and information upon request, including answering general questions about the parking fees and facility, giving directions, and supplying maps of the area.
• Observe security monitors ensuring no criminal activity occurs and report any activity to the proper authorities as needed.
• Maintain a clean environment by sweeping up parking areas and picking up any refuse left in the facility.
• Perform maintenance to barrier systems if needed or report issues to the proper maintenance staff.
• Balance cash records at the end of the shift and manages parking records during the shift.

Requirements:

• High school diploma.
• Valid driver’s license with a clean driving record.
• Excellent communication and customer service skills.
• Ability to pass a criminal background check.

Preferred:

• Previous parking lot service experience.
• Work flexible hours, including weekends, evenings, and holidays.

Benefits:

• Career Development and Training.
• PTO after one (1) year of employment.
• PTO for volunteering.

Experience:

• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.

Skills:

• Willingness to be flexible and work in multiple facility locations.
• Ability to handle challenging and at times emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

• Standing and walking for long periods of time (95 to 100% of the time).
• Lifting and moving parking equipment.
• Sweeping and changing signage when needed.
• No sitting is allowed unless on break and off the property.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform essential duties/functions.

• Non-Exempt

To be hired, all candidates must submit to a background check and pre-employment drug screen.

CarPark is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation/Age.

CarPark has always been and always will be, committed to diversity and inclusion. We seek builders from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

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