Hotel Night Auditor Job at The Concord Plaza Hotel, Concord, CA

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  • The Concord Plaza Hotel
  • Concord, CA

Job Description

Our property is seeking a night auditor to join our team of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. Responsibilities:

  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Provide exceptional service to all hotel guests during their stay
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications:
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Outstanding communication skills and excellent customer service skills are required
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Requires a flexible schedule that allows for overnight shift hours
  • High school diploma or equivalent required; some college preferred
About Company: Our 323-room hotel is near Six Flags Hurricane Harbor Concord and Todos Santos Plaza. We’re within miles of Sunvalley Mall, Concord BART station, and The Veranda.

Job Tags

Flexible hours,

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