Job Description

Job Function Summary:

The Title Coordinator provides Member service by processing a variety of motor vehicle related transactions, including titles, registrations, vehicle ownership transfers, responds to requests regarding complex lien transfers, and general loan information with members. The position requires strong Member service skills and attention to detail in reviewing legal transactions.

Note: Due to the daily job tasks involving paper titles, checks, and other sensitive data, the DMV Support Representative will work onsite daily at our Torrance, CA Ops Center. This is a fully in-office position.

Specific Duties & Responsibilities:

• Duties require the employee to maintain knowledge of current and up-to-date regulations for motor vehicle registration, titling and licensing for a wide variety of vehicles.
• Obtain and process all necessary Motor vehicle documentation from UNIFY team members, dealerships, and Members for Depatments of Motor Vehicles to ensure UNIFY is names as a lienholder within all 50 states.
• Assists members and branch personnel with completing Motor vehicle paperwork.

• Performs title release functions within established time frames.

• Maintains pending file for follow-up and receipt of vehicle, boat, RV, and Aircraft titles and performs the appropriate follow-up within established time frames.

• Reviews title for accuracy and updates the designated system and the paperless title system.

• Maintains accuracy rating on title perfection within established department requirements.

• Corresponds with Departments of Motor Vehicles to update changes.

• Ensures that proper funds are received, and correct security is being released when vehicle loans are paid off.

• Provide members with lien satisfied.

• Performs notary services as needed.

• Check in ELT and paper titles

• Ensures full compliance with UNIFY Financial Federal Credit Union Service Standards and the Bank Secrecy Act.

• In office work required

• Performs all other duties as assigned.

Qualifications, Experience, & Education:

• Requires a high school diploma or equivalent
• One years’ consumer lending/titles management experience
• Knowledge of Motor vehicle title liens and liens releases within 50 states
• High level of organizational skills and planning is preferred, along with the ability to communicate effectively, particularly in writing; and a proficiency in Symitar, Excel and Word, is preferred.

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See the UNIFY Difference!

At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed. UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves.

Competitive Compensation and Excellent Benefits Package* Includes:

Medical (PPO/HMO), Prescription, Dental (PPO/DMO), Vision, Life, and Short- and Long-Term Disability Insurance
Dependent and Medical Care - Flexible Spending Accounts
Vacation, Sick, Personal and Holiday Pay
401(K) Plan with employer match
Education reimbursement for approved programs
UNIFY banking privileges for you and your family

*All programs subject to review and change

An offer of employment is conditioned upon complying with UNIFY's requirements including, but not limited to, signing a consent to conduct a background investigation.

UNIFY is proud to be a drug-free, EOE including disability/vets. For more information on UNIFY, visit us at www.unifyfcu.com

Job Tags

Holiday work, Temporary work, Flexible hours,

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