Job Description

Job Title: Customer Service Analyst

City: Canandaigua / State: New York

Job Description

Join Reynolds Consumer Products …and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. If you are looking to build a strong career, we have an opportunity for you! We are searching for a Customer Service Analyst to join our team in Canandaigua, NY.

Your Role:

As a Customer Service Analyst, you will be responsible for driving efficiencies in the order management process as well as compile monthly department metrics. We embrace and accept individual experiences and backgrounds to achieve a diverse and inclusive workplace.

You will have the opportunity to:

• Lead department projects and initiatives.
• Represent Customer Service in Cross Functional Projects.
• Become a Subject Matter Expert and Mentor to Customer Account Reps in reporting and data analysis.
• Identifying and Executing Supply Chain & Vendor Compliance Improvement Opportunities.
• Perform data compilation, preparation, cleansing, analysis, and manipulation to support Customer Service and Supply Chain initiatives.
• Execute Daily Department Reports.
• Drive Efficiencies in the Order Management Process.
• Compile Monthly Department Metrics.
• Support Customer Master Data Maintenance.

Using your superior organization skills, you will ultimately help to ensure the success of the department and will be the “go-to” person for analytics. We strive to build a diverse, inclusive, and talented workforce who will contribute to the Company’s vision, mission, and goals.

You will love it here if…

• You are self-motivated with the ability to work independently as well as with a team
• You are creative and dynamic problem-solver
• You thrive in a fast-paced and high-energy environment
• You pay great attention to detail and are well organized

The salary range for this position is $70,000-$72,000.

Join Reynolds Consumer Products and

Drive Your Career across a world of opportunities!

For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at

No recruiter calls or emails please.

Reynolds Consumer Products is an Equal Opportunity Employer EEO AA M/F/Vet/Disability.

Qualified applicants will receive consideration for employment without regard to their age, race, color, religion, national origin, sex, sexual orientation, protected veteran status, genetics, or disability.

Reynolds Consumer Products is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following EEO is The Law Poster:

The Pay Transparency Regulations Frequently Asked Questions can be found on this link:

Pay Transparency Regulations Frequently Asked Questions | U.S. Department of Labor (dol.gov)

The poster and the supplement can be found on this link.

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