Job Description

Position Overview

The purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy department and/or specified departments by managing all relevant equipment, providing basic trouble shooting, and training for proper care and handling of our equipment. This role provides onsite, hands-on client support for Fujifilm Endoscopy’s entire product catalog. This role provides education and training to Company personnel and customers. This position reports directly to the Regional Sales Manager or Zone Sales Director and is the primary sales support resource for the Company and its sales team.

Company Overview

FUJIFILM Healthcare Americas Corporation is a comprehensive healthcare company that has an extensive range of technology and expertise in the detection, diagnosis, and treatment of diseases. Fujifilm’s innovative portfolio includes solutions spanning diagnostic imaging, enterprise imaging, endoscopic imaging, surgical imaging, and in-vitro diagnostics. The company is headquartered in Lexington, Massachusetts. For more information, please visit

FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit:

For further details about our commitment to sustainability and Fujifilm’s Sustainable Value Plan 2030,

Job Description

Duties and Responsibilities:

• Assist in driving sales revenue inside the regional territory as directed.
• Assist in driving sales revenue outside of the primary regional territory or zone as required by the company and approved by the RSM.
• Support the clinical demonstration process by direct sales personnel or sales partners as directed.
• Lead the pre-demonstration (pre-demo) process required to ensure that a successful clinical demonstration process occurs.
• Serve as a primary resource for the training of customers on the proper use of equipment in the clinical setting.
• Serve as a primary resource for educational materials in the field.
• Partner with the Product & Marketing Team in the on-going development of required educational resources for the customer, sales team, Field Service Team, and internal support personnel.
• Support the training of new field sales and support personnel when requested.
• Perform as the field-based experts on proper reprocessing techniques for use by its customers.
• Support of VIP customers as directed.
• Provide weekly and/or monthly reports to management as directed.
• Provide and maintain customer data for integration into a future database application.
• Attend local, regional, and national trade shows as requested.
• Adhere to all safety policies and procedures.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

• Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Qualifications:

Experience:

• Minimum of 3 to 5 years of field sales experience or clinical experience desired.
• Knowledge of and experience in GI/pulmonary flexible endoscopy. Experience in advanced therapeutic procedures highly preferred.

Educational Requirements:

• Bachelor’s degree in business, marketing or related quantitative disciplines preferred.

Special Skills or Other Job Requirements:

• Operate a computer effectively and efficiently, including being proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint).
• Proficient in the use of MS Outlook and other email applications.
• Strong communication skills to relay technical information and to professionally communicate with internal and external customers and team members at all levels.
• Strong time management skills.
• Ability to multi-task and work on several projects simultaneously.
• Strong written communication skills to write reports and relay information accurately and in a timely manner.
• Ability to prioritize customer requirements.
• Ability to present information in front of small groups of people.
• Ability to understand basic mathematical requirements for discount calculation.

Physical Requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to use your hands and fingers to feel and manipulate items, including keyboards.
  
• The ability to stand, talk, and hear.
  
• The ability to lift and carry up to 25-50 lbs.
  
• Close Vision: The ability to see clearly at twenty inches or less.
  

Travel:

• Travel requirements 75%

Salary and Benefits:

• $70,000.00 - $75,000.00 annually (depending on experience) + $49,500 variable comp opportunity
• Company Car
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (

hcushr.department@fujifilm.com

(330) 425-1313

Job Tags

Similar Jobs