Job Description

Job Summary:

At Disney Cruise Line, you can set sail on a job opportunity of a lifetime! Disney Cruise Line has established itself as a world-renowned leader in hospitality and entertainment and is recognized as the top cruise line for families. As an Airport & Resort Representative, you will provide Guests with unparalleled service that only Disney can deliver. Disney Cruise Line offers an outstanding opportunity for those looking to grow, excel and work for one of the most innovative companies in the world. Apply today to Embark on your Career and Navigate Your Future!

Disney Cruise Line Airport & Resort Representative is located both at the Orlando International Airport and The Walt Disney World Resort. This role is responsible for identifying, greeting, and preparing Disney Cruise Line Guests and their luggage for transport and for providing an overall excellent start to their cruise vacation experience prior to boarding one of our Disney Cruise Line ships in Port Canaveral.

The starting pay rate for this position is $17.85 per hour.

Responsibilities:

• We deliver a seamless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
• Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
• We build and manage relationships with Guests, Cast Members and Vendor partners to provide excellent service
• We perform efficient automated check-in functions on tablets and/or handheld devices as well as maintain strong observation skills with high level of detail
• Continuous walking & standing to direct guests for extended periods of time. Comfortable working in both indoor/outdoor settings during various weather conditions
• We provide Guest Service and help find solutions when challenges arise, are confident speaking in front of large groups, and perform various tasks simultaneously

Basic Qualifications:

• Required to have a valid Florida Drivers License
• Crucial to have own transportation to drive to and from work locations
• Needs to have availability to be flexible with work schedule
• Requires full availability for training. Upon completion of training a work schedule will be assigned
• Physical role requiring ability to lift luggage up to 50lbs
• Seasonal requires six (6) full days of availability every month for any shift, including early mornings, nights, and holidays.
• .

Preferred Qualifications:

• Disney Cruise Line and Walt Disney World product knowledge
• Three (3) years or more Parks and Resorts and/or Disney Cruise Line experience
• Proven track record working in a team-based environment
• Proven ability to share creative and new insights

Additional Information:

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Keyword: WDWCasting cruiserep

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Tags

Hourly pay, Holiday work, Outdoor, Flexible hours, Night shift, Early shift,

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